Privacy policy
Effective Date: 2026.04.02
This Privacy Policy describes how B.I.L.Y Guides (“we”, “us”, “our”), operated by Eastline Capital Pte. Ltd., a company incorporated in Singapore, collects, uses, and protects your personal information when you access or use www.bilyguides.com (the “Website”) or purchase our products.
By using the Website, you agree to the collection and use of information in accordance with this Privacy Policy.
We collect personal information that you voluntarily provide when making a purchase or interacting with the Website. This may include your name, email address, payment details, and any other information you choose to provide. Payment information is processed securely by third-party providers such as Stripe and Shopify, and we do not store your full payment details on our servers.
We may also automatically collect certain information when you use the Website, including your IP address, browser type, device information, and usage data. This information is used to improve the functionality, performance, and security of the Website.
We use your personal information to process transactions, deliver digital products, provide access to purchased content, and send communications related to your purchase, including the 7-day email support program. We may also use your information to improve our products, optimize user experience, prevent fraud, and comply with legal obligations.
We may send you transactional emails related to your purchase. We may also send limited marketing or promotional communications. You may opt out of marketing communications at any time by following the unsubscribe instructions provided in the email.
We do not sell your personal information. We may share your information with trusted third-party service providers strictly as necessary to operate the Website and deliver our services, including payment processors, email service providers, hosting providers, and analytics tools. These providers are obligated to handle your data securely and only for the purposes specified.
Your data may be stored and processed in jurisdictions outside your country of residence, including Singapore and other locations where our service providers operate. By using the Website, you consent to such transfer, storage, and processing of your information.
We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your access credentials and ensuring that your personal information is accurate and up to date.
You may have rights regarding your personal data, including the right to access, correct, or request deletion of your personal information, subject to applicable laws. To exercise these rights, you may contact us at admin@bilyguides.com. We will respond within a reasonable timeframe in accordance with applicable regulations.
The Website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve functionality. By using the Website, you consent to the use of such technologies. You may adjust your browser settings to refuse cookies, although this may affect certain functionalities of the Website.
This Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from individuals under 18. If we become aware that such data has been collected, we will take steps to delete it.
We reserve the right to update or modify this Privacy Policy at any time. Continued use of the Website after changes constitutes acceptance of the revised Privacy Policy.
If you have any questions regarding this Privacy Policy or how your data is handled, please contact us at admin@bilyguides.com